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Tenant Education & Landlord/Tenant Mediation

Details will be added for Tenant Education & Landlord/Tenant Mediation shortly. Thank you for your understanding.

How to Get Help with COVID Rental Relief
Provided by our partners at The ZoNE. 

  • Talk to your landlord. Do you feel comfortable talking to your landlord? If so, this is a good first step. Ask to set up a rental repayment plan, or tell them you are working to access housing relief funds and that they should be expecting an agency to contact them. Listen and write down what your landlord has to say. Rental relief is coming for you AND your landlord!
  • Get free mediation. If you don't feel comfortable talking with your landlord on your own (and even if you do), you can get help with the next steps to avoid eviction. Mediation is a way to talk and negotiate with your landlord and ensure your agreement is good for both of you. Mediators can connect you with other resources that help your family.
              NW Mediation Center    509-456-0103
              Fulcrum Institute           509-838-2799
  • Get a lawyer. There's free legal assistance for tenants. If you think you might need a lawyer, call the VLP. They are invested in helping you to know your rights and protect yourself. Contact a lawyer through the Eviction Defense Project and apply for the program online or over the phone. 
              Volunteer Lawyers Program     509-477-2674
  • Use a portal. Use an online portal to access funding from the city to repay past rent and utilities. The portal will guide you to funding based on where you live, your employment status, and other factors that make you eligible for different programs. The portals are where you can upload requested documents and follow your case. 
              Family Promise Portal    509-747-5487
              LiveStories Portal           800-819-9785
  • Get help with the process. There's people who will help you. Talk with staff or volunteers from trusted organizations who can translate language, give you access to computers/scanners, or just help you understand and fill out forms. Reach out to a community partner. It's stressful to manage the threat of eviction and keeping your family secure, but you don't have to do it alone. 
  • Keep your family secure. Access supports that keep your family stable and help you gain control over your future. Now is the time to get access to longterm supports available to everyone, find better employment, childcare that meets your needs, or other tools for stability. Give us a call at 509-867-8188 or reach out to some of our partners to learn more. 
              The ZoNE          509-487-1603
              SNAP                 509-456-SNAP


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Re-Entry Assistance 

We can offer counseling and assessments for people recently released from the justice system. We offer supportive services from Peer Support Specialists who can help with all things related to re-entry.

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Roadmap to Success, by Pioneer Human Services

Delivered in-person at the Spokane Resource Center, the Roadmap to Success courses are available by appointment to the justice-involved community. Course participants will develop the necessary skills to find and keep employment while maintaining healthy, productive lives. The Roadmap to Success is delivered right here at the Resource Center of Spokane County.

The three-week job-readiness course includes:

  • New directions: acquire positive thinking skills to shift your focus from your past to your potential.​
  • Soft skill development: understand collaboration, conflict resolution, effective communication, and interactive skill-building.
  • Résumé development: learn to design an impactful résumé, highlighting your transferrable skills and qualifications.
  • Interviewing: prepare for common interview questions, learn about self-presentation and participate in mock interviews.
  • Explaining your background: truthfully and confidently describe your past while still highlighting your added value to an employer.
  • Job searching and cover letter development: learn how to tailor your résumé and cover letter to meet the requirements of a specific job
  • Employment readiness and skills assessment: work to complete employment readiness and vocational assessments to best prepare for in-demand careers.​
  • Active case management: supports will be provided for up to one year after course completion.
  • Financial support: financial resources available in a case by case situation during program involvement

Click here to learn more about Roadmap to Success by viewing Pioneer Human Services' promotional flyer.

Ready to sign-up? Click here to complete and submit an application.

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